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Case Study 4

"Speed drying"

The two adjoined semi detached buildings were both affected by three feet of floodwater for many hours. Similar construction, damage but completely different approaches and costs to dry and restore.

Left hand building

This property is a domestic home . The owner accepted a speed drying process and his home was being redecorated six days after drying was started.

Cost to insurers, approximately £5,000 for drying and £5,000 redecoration. New carpets and kitchen required too. Note: Only carcass of kitchen, not doors.

Right hand building

A hotel, the property claim was managed by a loss adjuster. The photos best describe the cost. BI issues or loss of business should be added.



  • Identical semi detached properties.
  • Totally different approaches to restoration.
  • Can the differences be justified?
  • Can the total destruction of the right hand house be justified?
  • The loss adjuster’s logic dictates that the building should be demolished!
The same building in thermal imaging showing the differences in radiated heat during the drying of the left hand building.



The left hand house

All floors and walls saved in 6 days!

Being redecorated at the time of this report 28th Jan 2005. Cost of drying £5,000

Left hand side of house during drying!







The right hand house

Gutted in 6 days, estimated re-habitation 6-9 months.

Cost estimation £200, 000 loss of business? BI?



Gutted, The hotelier was and so will the insurer!





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